How Are Orders Shipped?
Orders are shipped via US Priority Mail or UPS. You may select your choice at checkout.
WHEN DO ORDERS SHIP?
With increased delivery needs across the country, our shipping partners may experience delays in processing deliveries and updating tracking information. We are working hard to fulfill your order as quickly as possible and most orders will leave our roasting plant within 48-business hours. Please check our partner’s websites for more up to date information. (UPS Service Guarantee, USPS Service Alerts)
DO YOU SHIP INTERNATIONALLY?
Due to COVID-19 and current shipping constraints, we are currently suspending shipping to all international locations.
HOW IS SHIPPING PRICE CALCULATED?
Shipping prices are calculated based on your order volume (weight), location, and shipping preference. At checkout, the estimated costs from USPS or UPS are calculated and displayed–there is no handling cost added.
WHERE IS MY ORDER?
You can refer to the order confirmation email with the tracking link.
WHAT IF I HAVE A QUESTION ABOUT MY ORDER OR SHIPPING?
Please send an email to us at email@example.com.